top of page

Privacy Policy for Redwood Hotel & Casino

 

Welcome to Redwood Hotel & Casino (referred to as "we", "us", or "our"). We respect the privacy of our users (referred to as "you" or "your") visiting https://www.redwoodhotelcasino.com (the "Site"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site. By accessing the Site, you agree to the collection and use of information in accordance with this policy.

 

Information Collection

  • Types of Data Collected:

    • Personal Data: We collect personal data that you voluntarily provide when making a reservation, registering for an event, or signing up for promotions. This may include your name, email address, phone number, payment information, and any other details necessary to fulfill your request.

    • Usage Data: When you visit our Site, we automatically collect data such as your IP address, browser type, access times, and the pages you have visited. We use this data to understand how our Site is being used and to improve user experience.

 

Use of Data We use the collected data for various purposes:

  • To provide and maintain our services, including managing your stay or visit at our casino and hotel.

  • To communicate with you about your reservation and other services you have requested.

  • To provide customer support and respond to your inquiries.

  • To send you promotional emails and special offers, if you have opted-in to receive them.

  • To enhance our website and tailor it to your preferences.

 

Data Storage, Sharing, and Disclosure

  • How We Store Your Data:  Your data is stored securely on our servers and is protected against unauthorized access and use. We implement appropriate technical and organizational measures to ensure the data's security.

  • Sharing Your Data:  We may share your information with service providers who perform services on our behalf, such as payment processing and email marketing. We ensure these providers adhere to strict data protection policies.

  • Disclosure for Legal Reasons:  We may disclose your information if required by law or if we believe such action is necessary to comply with legal proceedings or to protect the rights, property, or safety of Redwood Hotel & Casino, our customers, or others.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services do not target anyone under the age of 21. We do not knowingly collect personally identifiable information from anyone under the age of 21. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Privacy Policy Updates

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

 

Contact Information

If you have any questions about this Privacy Policy, please contact us:

bottom of page